GENERAL PRACTICE IS OPEN DURING COVID-19
*We ask all our patients to wear a face covering or face mask when they come to the surgery, if you have one*
We are open Monday to Friday from 8:30am to 5:30pm to answer your calls and deal with all of your queries.
Telephone appointments can be made with the doctor of your choice for a future date, or you can speak to a doctor on duty on the day that you call.
Many appointments such as antenatal care, baby vaccinations and regular medication injections are going ahead as normal - the nurse will contact you to arrange these.
Blood tests, heart tracing and blood pressure checks will also be resuming in the coming weeks, as it is very important that your regular health checks continue during the current pandemic.
We have strict hygiene control measures in place to ensure that your visit to Medigroup is safe and efficient. Social distancing and PPE protocols will be adhered to at all times.
***Remember, if you feel unwell or have any unusual or worrying symptoms, don't wait, call your GP for advice***
We are open Monday to Friday from 8:30am to 5:30pm to answer your calls and deal with all of your queries.
Telephone appointments can be made with the doctor of your choice for a future date, or you can speak to a doctor on duty on the day that you call.
Many appointments such as antenatal care, baby vaccinations and regular medication injections are going ahead as normal - the nurse will contact you to arrange these.
Blood tests, heart tracing and blood pressure checks will also be resuming in the coming weeks, as it is very important that your regular health checks continue during the current pandemic.
We have strict hygiene control measures in place to ensure that your visit to Medigroup is safe and efficient. Social distancing and PPE protocols will be adhered to at all times.
***Remember, if you feel unwell or have any unusual or worrying symptoms, don't wait, call your GP for advice***
From Monday 18th May, our front door will be open to allow entry for patients who have an appointment with the doctor or nurse.
PLEASE DO NOT COME TO THE SURGERY WITHOUT AN APPOINTMENT.
This is for your own safety and the safety of others.
All patients will be seen as close as possible to their appointment time, so please do not arrive too early or too late.
Social distancing MUST be maintained at all times while queuing or waiting. A maximum of four patients will be allowed in the building at any one time. A one-way system will operate through the building.
If your appointment is with a doctor or nurse upstairs, you will be advised in advance of how to enter the building.
We appreciate your cooperation with all of these important safety measures.
PLEASE DO NOT COME TO THE SURGERY WITHOUT AN APPOINTMENT.
This is for your own safety and the safety of others.
All patients will be seen as close as possible to their appointment time, so please do not arrive too early or too late.
Social distancing MUST be maintained at all times while queuing or waiting. A maximum of four patients will be allowed in the building at any one time. A one-way system will operate through the building.
If your appointment is with a doctor or nurse upstairs, you will be advised in advance of how to enter the building.
We appreciate your cooperation with all of these important safety measures.
YOU CAN NOW SEND A WHATSAPP MESSAGE TO MEDIGROUP TO ORDER REPEAT PRESCRIPTIONS
Send your full name, address and the name of your preferred chemist to 085 2124461 via WhatsApp and we will send your prescription on to the chemist within 2 working days.
Note - this number is for WhatsApp messages only - no voicecalls can be answered on this number
Send your full name, address and the name of your preferred chemist to 085 2124461 via WhatsApp and we will send your prescription on to the chemist within 2 working days.
Note - this number is for WhatsApp messages only - no voicecalls can be answered on this number
FREQUENTLY ASKED QUESTIONS
1. IS THE SURGERY OPEN?
Medigroup remains open from 9am to 1pm and 2pm to 5pm Monday to Friday. Our doors are closed at all times at the moment. This is for the safety of our staff and our patients. Only patients with pre-arranged appointments will be able to enter the building. Private patients will be able to pay for their consultation in advance over the phone with a credit or debit card. We have a reduced rate of €30 per consultation for all telephone consultations.
2. WHAT DO I DO IF I FEEL UNWELL?
Phone the surgery on 021 4305544 or 021 4391866. Our reception staff will ask you for some brief information about your symptoms to help them to direct your call. A doctor or nurse will phone you back to discuss your symptoms in greater detail.
If you are calling with symptoms which may be due to coronavirus infection, please have your Eircode to hand when calling, as this will be required by the doctor for the next stage of testing.
3. WHAT IF I HAVE SYMPTOMS THAT I DO NOT THINK ARE DUE TO COVID19?
At the moment it can seem that everyone is talking only about Coronavirus and Covid19. However, all of the other usual illnesses are still around and it is very important to call us about these too. We are happy to call you back about any symptoms that you may be having.
4. MY REGULAR PRESCRIPTION IS DUE - HOW DO I GET IT?
Contact us by phone to order your prescription, giving at least 2 days' notice. The prescription will be sent on to the pharmacy of your choice so please let us know which pharmacy you use. Be sure to ring the pharmacy first before calling to collect it to ensure your prescription is ready.
You can also send a WhatsApp message to 085 2124461 with your name, address and preferred pharmacy and we will send the prescription on within 3 working days.
5. HOW DO I GET A SICK NOTE FOR MY EMPLOYER, OR A SOCIAL WELFARE CERTIFICATE?
If you are already on regular social welfare certs (monthly or six monthly) you can order your next one from our reception staff. If you require a new cert or sick note you will need to speak with the doctor. The receptionist will arrange a telephone appointment with the doctor for you. We will send the note and/or cert out to you by post or email.
6. MY DRIVING LICENSE IS DUE FOR RENEWAL AND I NEED A MEDICAL REPORT. WHAT DO I DO?
The Minister for Transport, Tourism and Sport, has decided that the requirement for those age 70 and over (under certain circumstance) to provide a medical report shall be removed at this time. This means persons aged 70 years of age or over can apply for, and renew, their driving licence or learner permit until the 31 July 2020 without the need to submit a medical report providing they do not have an identified or specified illness. Click here for more information.
7. MY BABY'S VACCINATIONS ARE DUE. WHAT DO I DO?
Our nurses are still seeing all babies for their routine vaccinations. The nurse will be wearing a mask and gloves for all of these consultations.
**PLEASE DO NOT ATTEND WITH YOUR BABY IF EITHER OF YOU HAS A COUGH, COLD OR TEMPERATURE**
8. I AM PREGNANT. IS THE NURSE STILL SEEING ANTENATAL PATIENTS?
Yes all antenatal appointments are still going ahead. The nurse will be wearing a mask and gloves for all of these consultations.
**PLEASE DO NOT ATTEND FOR YOUR ANTENATAL APPOINTMENT IF YOU HAVE A COUGH, COLD OR TEMPERATURE**
9. I HAVE DIABETES AND I USUALLY SEE THE NURSE FOR REVIEW A COUPLE OF TIMES PER YEAR. WILL I STILL GET MY DIABETIC REVIEW?
For the moment all review appointments are postponed. However, the nurse will be contacting all diabetic patients over the next couple of weeks to give them advice and support.
10. WHAT IS THE BEST WAY TO KEEP MYSELF AND MY FAMILY SAFE AND HEALTHY AT THIS TIME?
The most important thing to do is to avoid any crowds or any unnecessary contact with other people. Stay 6 feet away from others in the supermarket, while out walking, or at your workplace. Wash your hands frequently with soap and water, for at least 20 seconds. Always wash your hands as soon as you return home, and before you eat.
If you have any symptoms of a cough or a cold, do NOT leave your house and stay separate from anyone else in the house with you.
For those at greater risk e.g. older people or those with chronic lung or heart conditions, we advise that you isolate yourself from other people. However, it is very important to stay in touch with your friends and family by phone or text.
This is a worrying time for everyone, but by staying apart we will fight this together.
1. IS THE SURGERY OPEN?
Medigroup remains open from 9am to 1pm and 2pm to 5pm Monday to Friday. Our doors are closed at all times at the moment. This is for the safety of our staff and our patients. Only patients with pre-arranged appointments will be able to enter the building. Private patients will be able to pay for their consultation in advance over the phone with a credit or debit card. We have a reduced rate of €30 per consultation for all telephone consultations.
2. WHAT DO I DO IF I FEEL UNWELL?
Phone the surgery on 021 4305544 or 021 4391866. Our reception staff will ask you for some brief information about your symptoms to help them to direct your call. A doctor or nurse will phone you back to discuss your symptoms in greater detail.
If you are calling with symptoms which may be due to coronavirus infection, please have your Eircode to hand when calling, as this will be required by the doctor for the next stage of testing.
3. WHAT IF I HAVE SYMPTOMS THAT I DO NOT THINK ARE DUE TO COVID19?
At the moment it can seem that everyone is talking only about Coronavirus and Covid19. However, all of the other usual illnesses are still around and it is very important to call us about these too. We are happy to call you back about any symptoms that you may be having.
4. MY REGULAR PRESCRIPTION IS DUE - HOW DO I GET IT?
Contact us by phone to order your prescription, giving at least 2 days' notice. The prescription will be sent on to the pharmacy of your choice so please let us know which pharmacy you use. Be sure to ring the pharmacy first before calling to collect it to ensure your prescription is ready.
You can also send a WhatsApp message to 085 2124461 with your name, address and preferred pharmacy and we will send the prescription on within 3 working days.
5. HOW DO I GET A SICK NOTE FOR MY EMPLOYER, OR A SOCIAL WELFARE CERTIFICATE?
If you are already on regular social welfare certs (monthly or six monthly) you can order your next one from our reception staff. If you require a new cert or sick note you will need to speak with the doctor. The receptionist will arrange a telephone appointment with the doctor for you. We will send the note and/or cert out to you by post or email.
6. MY DRIVING LICENSE IS DUE FOR RENEWAL AND I NEED A MEDICAL REPORT. WHAT DO I DO?
The Minister for Transport, Tourism and Sport, has decided that the requirement for those age 70 and over (under certain circumstance) to provide a medical report shall be removed at this time. This means persons aged 70 years of age or over can apply for, and renew, their driving licence or learner permit until the 31 July 2020 without the need to submit a medical report providing they do not have an identified or specified illness. Click here for more information.
7. MY BABY'S VACCINATIONS ARE DUE. WHAT DO I DO?
Our nurses are still seeing all babies for their routine vaccinations. The nurse will be wearing a mask and gloves for all of these consultations.
**PLEASE DO NOT ATTEND WITH YOUR BABY IF EITHER OF YOU HAS A COUGH, COLD OR TEMPERATURE**
8. I AM PREGNANT. IS THE NURSE STILL SEEING ANTENATAL PATIENTS?
Yes all antenatal appointments are still going ahead. The nurse will be wearing a mask and gloves for all of these consultations.
**PLEASE DO NOT ATTEND FOR YOUR ANTENATAL APPOINTMENT IF YOU HAVE A COUGH, COLD OR TEMPERATURE**
9. I HAVE DIABETES AND I USUALLY SEE THE NURSE FOR REVIEW A COUPLE OF TIMES PER YEAR. WILL I STILL GET MY DIABETIC REVIEW?
For the moment all review appointments are postponed. However, the nurse will be contacting all diabetic patients over the next couple of weeks to give them advice and support.
10. WHAT IS THE BEST WAY TO KEEP MYSELF AND MY FAMILY SAFE AND HEALTHY AT THIS TIME?
The most important thing to do is to avoid any crowds or any unnecessary contact with other people. Stay 6 feet away from others in the supermarket, while out walking, or at your workplace. Wash your hands frequently with soap and water, for at least 20 seconds. Always wash your hands as soon as you return home, and before you eat.
If you have any symptoms of a cough or a cold, do NOT leave your house and stay separate from anyone else in the house with you.
For those at greater risk e.g. older people or those with chronic lung or heart conditions, we advise that you isolate yourself from other people. However, it is very important to stay in touch with your friends and family by phone or text.
This is a worrying time for everyone, but by staying apart we will fight this together.